Betfair Casino UK Review

Betfair revolutionised the gambling industry with the creation of its sports betting exchange in 2000, but the company also offers a well-respected online casino.

The site boasts a simple but modern design, which looks good on both desktop and mobile. There are a huge selection of exciting casino games including blackjack, baccarat and roulette. With slots, arcade games and plenty of live dealer tables, the Betfair Casino is like having Las Vegas on hand 24-hours a day.

New players can access an attractive sign-up bonus, whilst existing users benefit from weekly promotions such as free spins or the chance to win some of the hottest gadgets on the market.

Betfair Casino provides a vast array of games and these are split into eight main categories:

• New Games
• Slots
• Jackpots
• Table
• Live Casino
• Card
• Arcade
• Video Pokers

New games are a major feature on the site, with the latest releases from leading developers like Playtech all offering five-figure jackpots. Betfair constantly updates its lobby, ensuring that players can always access the most modern games on the market.

Slots are the most popular games on the site, with over 100 to choose from. Film titles like Rocky and Dirty Dancing are complemented by superhero-themed slots, with many of the games offering progressive jackpots approaching £1 million.

Table games contains numerous versions of blackjack, roulette and casino poker, with a few extra games such as sic bo and craps.

Betfair’s live casino features baccarat, blackjack, hold’em and roulette, whilst the card section boasts 20 games including poker and pontoon.

An exciting variety of arcade games and video poker choices means there is something for everyone on the site.

Betfair offers a great selection of bonuses and promotions including:

• Special live casino bonuses
• Matched first deposit
• Free spins
• VIP scheme

New players receive free spins to try on a selection of Betfair’s best slots, whilst the site also offers an attractive matched bonus on your first deposit. Users have the option to choose bonuses on slots or in the live casino, ensuring all types of players are well-catered for.

Regular players can enjoy the Betfair Casino VIP scheme. This is on three levels – gold, platinum and diamond – with each featuring different offers including VIP-only events and promotions.

Diamond level players are assigned their own personal account manager and the level of service we received whilst conducting this casino review was excellent.

Betfair holds licenses issued by different authorities allowing them to offer their products and services worldwide, including the UK Gambling Commission and the Danish Gambling Authority.

The site offers an extensive range of payment options including debit/credit cards, UK bank transfer and eWallets like PayPal and Neteller. The minimum deposit you can make via any of these payment methods is £10 and withdrawals usually take between two and five days.

Betfair has made the mobile version of the site compatible with Android, iOS and Windows devices and launched a number of apps that you can download to your phone or tablet. The casino app offers table games, card games and slots, whilst the arcade games app features more than 50 of the latest titles.

The live casino app gives you the chance to play roulette, blackjack and baccarat, making Betfair one of the best sites around for gaming on the move. With a bingo app and poker in-play app also available, players are spoilt for choice wherever they might be.

Having established its betting exchange as the leader in its field, Betfair’s casino provides a service players can be sure they can trust. With a huge selection of games, excellent bonuses and an impressive VIP scheme, we believe Betfair is one of the best online casino sites around.

The help centre at Betfair is certainly another strong point of this betting site and it is hard to find any weaknesses in the way customer complaints are handled by the company.

Live chat is a new way to get in touch with customer service agents and, according to Betfair, it usually takes just 30 seconds to receive a response through this method.

The same length of time is used on average to answer calls made to the customer service line, which can be accessed by calling 0344 871 0000 from the UK.

While the live chat is available 24/7, in line with other top British bookies, agents can only be contacted over the phone from 7.30am to 12.30am.

Last but not least of Betfair’s customer service options is email, with responses to queries made in this method typically received within around four hours.

An email contact form is available on the website, or users can simply bypass that route and drop a line to an agent at info@betfair.com instead.